We encourage you to carefully review our full Privacy Policy before using our website. By using the website, its products, services and applications, you consent, confirm and agree to our Privacy Policy, Terms and Conditions and changes thereof.
A reference to “You” or “Your” is a reference to the user of the site or any of our services.
Scope
This Privacy Policy describes how we handle your personal information on AgentHomeOwner.com (the “Website”) or mobile applications, (collectively the App). By using our website, you accept and expressly consent accepting our Privacy Policy and Terms and Conditions for the collection, retrieval, sharing and disclosure of your personal information as described in this Privacy Policy including its transfer to the servers in the countries other than UK where Agent Home Owner has facilities and offers its services.
Collection of Information and Data
When you submit request to advertise your property on Agent Home Owner, we collect your personal information like your name, Email ID, phone, address etc. We may collect additional information about you from third parties with whom we have entered into an agreement for such collection and also through some tools and applications. We may collect and store below personal information about you:
- Your personal contact credentials such as Name, Email ID, Phone Number, Social Security Number etc.
- Your financial information such as credit card/debit card and bank account numbers.
- Type of device, app or browser through which you accessed our website, demographic information such as gender, location, occupation, age, marital status etc.
- Information about the communication between renters and lessors using our affiliated companies’ communications tools.
- Transactional information related to lease terms and lease parties
- We may ask for additional information such as credit card statement, a recent utility bill or other information confirming your address.
Use of Information and Data
Your information will provide you access to various features and services of this website. We may aggregate the information to identify patterns and use that information to provide you most relevant search results related to properties, houses to let, houses for sale, office spaces etc. and improve our services.
We use the information we collect about you to:
- Improve the quality of our services and features
- Resolve disputes, collect fees and troubleshoot problems
- Convey your messages to our advertisers including estate agents, developers and landlords to provide you personalized service
- Support our marketing and promotional activities
- Compare information for accuracy and verify it with third parties
- Request your review for a property
- Provide you information and services that we feel may interest you
- Prepare aggregated data for marketing and analytical purposes
- Provide information services to third parties
- Allow you to participate in our interactive services
- Prevent errors and detect fraud and other potentially prohibited or illegal activities
- Enforce our Terms and Conditions
Disclosure
We reserve the right to use, share and disclose any information of non-personal, non-identifiable nature that we collect through cookies and aggregated data. However, we will not share, rent or shall your personal information to any third party. Some of your personal information may be shared or disclosed with:
- Law enforcement agencies when asked or expected. Information may also be shared with third parties in good faith when we believe that such disclosure is reasonably necessary to enforce the law of land, our Privacy Policy and Terms and Conditions.
- Third parties whose services you agree to use such as online rent payment services or whom you authorized us to share your personal information.
- Service providers who help with our business operations such as fraud investigations, invoicing, bill collection, telecommunications etc.
- Another business entity should we plan to merge with or substantially sell to in future. However, we will require that the new combined entity respects your privacy and does not use your personal information contrarily. You will be notified of all such mergers and sales.
Cookies
Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. We use permanent cookies to offer you personalized services such as automatically logging you into your personalized home page and showing relevant advertisements. Cookie sessions are used to enrich your experience on Agent Home Owner, which are automatically deleted when you log out or browse to a different website. You can block our cookies access on your system by making changes in Settings, but it may prevent us delivering you some services.
Security
We use tools and technique such as encryption, password protection, firewalls, anti-virus and physical security barriers etc. to protect your sensitive personal information. Although we take every necessary measure to safeguard your personal information but do not expect complete security of your information at all times under all circumstances as third parties may intercept the transmitted information and misuse it.
Accessing, Reviewing and Changing Your Personal Information
You may promptly update your personal information if it changes or is inaccurate. Generally, we do not modify your personal information manually as it is difficult to remotely verify your identity. Upon your request, we will close your account within reasonable time and remove your personal information from public domain. We do not maintain personal information from closed accounts to comply with the law and prevent fraud.
Property Details Displayed at Agent Home Owner
Details provided by us about a property do not comprise personal data as defined by the Data Protection Act 1998. We may use the data that we have about a listed property to provide professional valuation services and other data services to third parties. You may ask us not to use some or all information about your property for such data services to third parties. For this, you need to spherically write to us giving reasons.
Changes to the Policy
We may change this Privacy Policy from time to time as we align our business to changing marketing demands, requirements of law and regulations, and add new features and services or delete some of them. Do keep visiting this section to see our updated Privacy Policy. However, registered users of Agent Home Owner will be notified of all such changes to Privacy Policy.
How to Contact Agent Home Owner
We welcome your views about our Privacy Policy, Terms & Conditions, and Services. If you would like to contact us with any questions, comments or suggestions, please Contact Us.
